Operations Manual Vs. Staff Handbook: Why You Need Both

When it comes to ministry HR, two documents are especially essential for a healthy and compliant organization: the Operations Manual and the Staff Handbook. While they may seem similar, they serve two very different, but equally important, purposes. This webinar dives into the critical distinction between these documents, framing the Staff Handbook as the "rule book" and the Operations Manual as the "playbook."

The handbook, which is often a legal requirement in many states, sets the framework for the employee-employer relationship, outlining policies for benefits, time off, and other legal and compliant requirements. On the other hand, the Operations Manual is the "how-to" guide. It takes the high-level policies from the handbook and turns them into clear, step-by-step procedures. For example, the handbook may state the time off policy, but the operations manual explains how an employee requests that time off.

By implementing both, you ensure clear, complete communication. This not only keeps your ministry compliant and running smoothly but also contributes to a positive, healthy culture by setting clear expectations and empowering staff to do their jobs effectively. This webinar will help you understand why your church or nonprofit organization needs both documents to be successful.